Standard Occupational Classification System Item

Group Detailed
Code 43-5011
Title Cargo and Freight Agents
Definition Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs." Broad,43-5020,Couriers and Messengers, Detailed,43-5021,Couriers and Messengers,"Pick up and deliver messages, documents, packages, and other items between offices or departments within an establishment or directly to other business concerns, traveling by foot, bicycle, motorcycle, automobile, or public conveyance. Excludes Light Truck Drivers (53-3033)." Broad,43-5030,Dispatchers, Detailed,43-5031,Public Safety Telecommunicators,"Operate telephone, radio, or other communication systems to receive and communicate requests for emergency assistance at 9-1-1 public safety answering points and emergency operations centers. Take information from the public and other sources regarding crimes, threats, disturbances, acts of terrorism, fires, medical emergencies, and other public safety matters. May coordinate and provide information to law enforcement and emergency response personnel. May access sensitive databases and other information sources as needed. May provide additional instructions to callers based on knowledge of and certification in law enforcement, fire, or emergency medical procedures." Detailed,43-5032,"Dispatchers, Except Police, Fire, and Ambulance
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